Frequently Asked Questions
Everything you need to know about shopping with Jolly Merch Shop.
How do I determine the right size for me?
We provide a detailed size guide on each product page. We recommend measuring a similar garment you already own and comparing it to our chart for the perfect fit.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Simply visit our returns portal to start your request.
How long will it take to receive my order?
Standard shipping typically takes 5-7 business days within the continental US. International shipping times vary by location but generally range from 10-21 days.
Are your products ethically sourced?
Yes, Jolly Merch Shop is committed to ethical manufacturing. We partner only with suppliers who adhere to fair labor practices and safe working environments.
Can I track my package after it ships?
Absolutely! Once your order leaves our warehouse, you will receive an email with a tracking number and a link to follow your package's journey.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.